About Motability - Frequently Asked Questions
Over the years many of our customers have had similar questions and we'd like to share these with you to see if they can answer some of your own queries. If your question is not answered here, or if you'd like to add one of your own, please email us at faq.mobility@nissan.co.uk
Q. How do I go about getting onto the Motability scheme?
A. Firstly, you must be entitled to a Higher Rate Mobility Component of Disability Living Allowance (HRMC of DLA) or War Pensioners' Mobility Supplement (WPMS) for 12 months at the start of the contract. You can then visit your nearest authorised Nissan Mobility dealer who will help you fill in the necessary paperwork. For more information, go to About Motability.
Q. When do I need to apply for my next Motability vehicle?
A. You will need to apply at least 3 months in advance of your current agreement expiring. Simply decide on your next model and then contact the Nissan Mobility Centre on 0800 731 9633 and they'll explain what you should do next.
Q. What if I cannot afford the initial rental on my chosen car?
A. Nissan offer certain cars with nil advance payment, which means you do not need to pay an initial rental. For details of our current offers, visit our Prices page. If these offers do not meet your exact needs, you can apply to Mobility for financial assistance. Please note that applying for a grant can take a long time and you are not guaranteed acceptance. For more information on applying for a grant, visit the Motability website.
Q. Which models are at nil advance payment?
A. For our latest special offers, please see Prices.
Q. What is the initial rental on a Micra?
A. The costs of all initial rentals and weekly allowances for Micras and all Nissan vehicles available on the scheme can be found in Prices.
Q. Which Nissan models are available on the Mobility scheme?
A. The Nissan range available and the pricing changes on a quarterly basis. Our web site is updated regularly to ensure only those models and grades shown are currently available on the scheme. Take a look by going to our Prices section.
Q. Where is my local dealership?
A. You can find your nearest authorised Nissan Mobility dealer by using our dealer locator or by calling the Nissan Mobility Centre on 0800 731 9633.
Q. Does the Note have power steering or air conditioning?
A. Most of the Nissan cars available on the scheme offer high levels of specification including power steering and air conditioning as standard. We have highlighted the key features for each of our models on our Vehicles page.
If your question has not been answered here, please email us at nissan.mobility@nissan.co.uk.
